What does Open Pantry Co. specialise in?
Dianne and Shaun from the Open Pantry Co. team
Open Pantry Co helps hospitality venues scale with confidence.
We specialise in recruitment, operational strategy, and technology integration.
Whether you're opening a new venue or fixing the foundations of an existing one, we're here to make it work.
Here’s how we do it:
People
End-to-end hospitality recruitment (FOH, BOH, leadership)
Team onboarding frameworks and custom training systems
Interim support for venue openings and relaunches
Strategy
Business advisory for growth, turnaround, and scale
Startup and pre-revenue venue support
Brand and concept alignment using our 8 Ingredients framework
Tools
Tech stack audits and recommendations (POS, rostering, stock control)
Operational efficiency reviews to reduce cost and improve service
The Pantry Check — a structured venue health check across key areas
Recruitment Services
Our vision is to be the leading provider of high-quality hospitality recruitment services that connect exceptional talent with top employers in the industry.
Our mission is to support hospitality businesses in finding the best talent for their needs and to support hospitality professionals find the best opportunities for their careers.
We are committed to providing personalised and efficient recruitment services that deliver value to both employers and job seekers.
These statements reflect our dedication to providing top-notch recruitment services that create win-win situations for both our clients and the candidates we work with. By prioritisng the needs of both parties and providing exceptional service, we aim to establish ourselves as a trusted and respected player in the hospitality recruitment industry.
Our History
Founded in 2016 - Open Pantry Co. began offering its consulting services to its network across Melbourne’s thriving hospitality industry. Shaun played an active role in leading several Open Pantry Co’s projects.
In 2019 - Shaun invested much of his time building a network and active community of hospitality leaders who are leading the movement towards more creative, agile and innovative hospitality businesses. Open Pantry Co. grew its team of partners and trusted suppliers who continue to invest their energy into multiple key industry segments such as food chains, bakeries, cafe’s restaurants and bars.
In 2025 & Beyond - Open Pantry Co. has a team of proven experts working together to help businesses from all over Australia. Open Pantry Co. continues to provide strategic direction, system and process organisation and many other levels of support for some of the best operators in Melbourne. The team has recently started another initiative called 42 Days which focuses on developing bespoke onboarding and training systems for venues and brands.
Our Values
We work with heart and balance - Open Pantry Co. primary aim is to do what’s right for people and their business. We help to drive growth for people and businesses that are in transition. We’re also not afraid to roll our sleeves up to give our clients and our projects the attention they deserve.
We’re always open, there’s no bull - We always treat each other, our work and our community with honesty and compassion. We’re always creating opportunities to be authentic, transparent and collaborative which creates an environment where everyone has the opportunity to be heard and understood.
Be the change you seek - We are always driving towards a vision, connecting the dots between strategy, research and organisation. From founders, employees, to customers: organisational success creates a waterfall effect that impacts an entire business. This creates a positive collective experience for all involved. Continuous improvement is a shared responsibility. Action is an independent one.